Our international offices are ready to assist with your security and shipping needs. Reach out to our specialists today.
General Inquiries
Email: info@blueroute.uk
Phone: +44 7520605728
Hours: 24/7 Support
Shipping Services
Email: shipping@blueroute.uk
Phone: +44 7520605729
Hours: Mon-Fri: 8AM-8PM GMT
Storage Solutions
Email: storage@blueroute.uk
Phone: +44 7520605730
Hours: Mon-Sun: 6AM-10PM GMT
Send Us a Message
Thank you! Your message has been sent. We'll be in touch within 24 hours.
Our HQ Location
Frequently Asked Questions
Our general support line is available 24/7. Shipping services are available Monday–Friday, 8AM–8PM GMT. Storage solutions support runs Monday–Sunday, 6AM–10PM GMT. Emergency security services are available around the clock.
For standard shipments we aim to respond within 2–4 business hours. Urgent or same-day requests are handled within 1 hour during business hours. For pre-arranged secure shipments, we can mobilise within 24 hours globally.
All our facilities hold Grade XII (EX) (CD) and EN 1143-1 certifications. We operate 24/7 armed security, biometric access controls, multi-zone CCTV, independent alarm systems, and regular third-party audits at every location.
Yes. All shipments are covered by our comprehensive all-risk transit insurance up to full market value. We work with Lloyd's of London underwriters. Specialist or high-value items can be covered under bespoke policies — contact our team for details.
Clients can request access or delivery via our secure client portal or by calling our storage team directly. Physical access to private viewing rooms is available by appointment at all four global facilities. Delivery can typically be arranged within 48 hours.